Recent Engagement : Unlock Creativity, Automate Innovation

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Recent Engagement : Unlock Creativity, Automate Innovation

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gen_ai
E-commerce personalized shopping assistant
Our cutting-edge conversational AI platform elevates e-commerce experiences by delivering realtime, personalized interactions via AI-powered chat assistance. Designed to turn visitors into loyal customers, it drives higher sales and boosts customer satisfaction.

Problem statement : E-commerce platforms frequently face challenges in converting visitors into customers, handling large volumes of inquiries, and delivering timely, personalized support, often resulting in lost sales and diminished customer satisfaction.

Solution

The AI chat assistant proactively engages users based on their browsing behavior, answers their queries, offers product recommendations, and assists with purchases.

Enhances accuracy through machine learning with every interaction.

Delivers highly accurate and contextually aware responses.

Integrates smoothly with existing systems.

Implements easily without disrupting current workflows.

Employs advanced machine learning algorithms and natural language processing (NLP).

Includes a generative AI chatbot for responsive and adaptive customer service

Connects with a range of e-commerce tools and content management systems (CMS).

Provides flexibility and user-friendliness for seamless integration.

EMS at Largest Asian Airport
The Fault Management System (FMS) eliminates the need for manual Excel tracking at the LAA Fault Management Centre (FMC) by introducing intuitive dashboards. It automates fault reporting through integration with IBMS and CCTV systems. Accessible via web and mobile apps (Android and iOS), FMS streamlines the ticketing process, directing issues to the right teams and improving the management of defect reports and technician coordination.

Problem statement : The incident management system struggles to handle problem reports from various sources, leading to reduced contractor productivity and ineffective fault and asset tracking. The absence of a standardized process further complicates issue resolution, causing delays and inconsistencies. Streamlining these processes is essential to enhance efficiency and accountability in incident management.

Solution

Replaced manual Excel tracking at the LAA Fault Management Centre (FMC) with intuitive dashboards.

Automated breakdown fault reporting by integrating with systems such as IBMS and CCTV.

Accessible via web and mobile applications on both Android and iOS platforms.

Automatically routes tickets to the appropriate teams for streamlined management.

Boosts FMC operator productivity in managing defect reports and coordinating with technicians